Helping Someone You Care About—Made Simpler
EmberBox gives you just the information you need, when you're invited to help someone you care about.
Understanding Your Role as a Helper
When someone close to you asks for support, it can be difficult to know where to begin. What information can you access? What are your responsibilities? What boundaries should you observe?
EmberBox removes this uncertainty by providing a clear framework for assistance that respects everyone's privacy and autonomy.
How EmberBox Works for Helpers
1
Invitation-Only Access
You only gain access when explicitly invited by the Owner. They control exactly what information you can see and what actions you can take on their behalf.
2
Relevant Information Only
View only what's necessary—whether that's important documents, medical notes, or simple reminders—without overwhelming access to personal matters.
3
Secure Engagement
Access the platform securely from any device, with robust protection for sensitive information and clear activity tracking.
Types of Helper Access
View-Only Access
Simply monitor information without making changes. Perfect for those who are keeping an eye on things without direct intervention.
Interactive Access
Take specific actions when requested. This might include managing reminders, updating information, or responding to alerts.
The Owner determines your level of access, and this can be adjusted as needs change over time.
What You Might See as a Helper
Contact Information
Key contacts such as doctors, solicitors, or other helpers involved in care.
Important Documents
Shared policies, medical information, or legal paperwork relevant to your helper role.
Reminders & Tasks
Time-sensitive items requiring attention or regular check-ins.
Your Responsibilities and Limitations
What You're Expected to Do:
- Respond to alerts when the system notifies you
- Review information you've been granted access to
- Take actions within your designated permissions
What You Cannot Do:
- Access information not explicitly shared with you
- Override the Owner's preferences or settings
- Share access with others not invited by the Owner
Privacy and Security Assurances
Your Commitment to Privacy
By accepting a Helper invitation, you agree to respect the confidentiality of all information shared with you through EmberBox and to use it solely for the purposes of providing the assistance requested.
EmberBox employs advanced encryption and security protocols to protect sensitive information. All access is logged and transparent to the Owner, ensuring accountability and trust.
We never sell or share your data with third parties, and your access to the system remains active only as long as the Owner wishes.
Getting Started as a Helper
1
Accept Your Invitation
Click the link in your email invitation to create your secure Helper account.
2
Review Your Access Level
Understand what information you can see and what actions you're permitted to take.
3
Begin Providing Support
Start helping in the specific ways requested, with clear guidance every step of the way.